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Contact Us

General Enquiries

Use the form below to contact us regarding our content, your investment, or any other query.

Click here to contact our Advertising team.

Click here to report your TV signal issue.

Click here to report your radio signal issue.

Station Contact Details

Metro

Sydney

Southern Cross Austereo
Level 15, 50 Goulburn Street
World Square
Sydney NSW 2000
Australia

Tel: +61 (0)2 9375 1041

Melbourne

Southern Cross Austereo
Level 2, 257 Clarendon Street
South Melbourne VIC 3205
Australia

Postal address

PO Box 345
South Melbourne, VIC 3205
Australia

Tel: +61 (0)3 9252 1019

Brisbane

Southern Cross Austereo
Level 4, The Barracks Shopping Centre
61 Petrie Terrace
Brisbane QLD 4000
Australia

Postal address

GPO BOX 105
Brisbane QLD 4000
Australia

Tel: +61 (0)7 3837 1053

Adelaide

Southern Cross Austereo
Level 13, 70 Franklin Street
Adelaide, SA, 5000
Australia

Postal address

GPO Box 2449
Adelaide, SA, 5001

Tel: +61 (0)8 8301 1071

Perth

Southern Cross Austereo
450 Roberts Road
Subiaco WA 6008
Australia

Postal address

PO Box 945
Subiaco WA 6904

Tel: +61 (0)8 9382 0945

NSW/ACT

Coffs Harbour

2 Peterson Road
Coffs Harbour NSW 2450
Australia

Tel: +61 (0)2 6652 8999

Port Macquarie

T24 25 Sovereign Place
Town Centre
15 Chancellors Drive,
Thrumster, NSW 2444
Australia

Tel: +61 (0)2 6583 8088

Newcastle

Level 7, 18 Honeysuckle Drive,
Newcastle NSW 2300
Australia

Tel: +61 (0)2 4942 3333

Central Coast

49 Henry Parry Drive
Gosford NSW 2250
Australia

Tel: +61 (0)2 4304 4200

Wollongong

Level 1, iC Central, Innovation Campus, Squires Way,
North Wollongong NSW 2500
Australia

Tel: +61 (0)2 4252 7999

Griffith

52 Jondaryan Avenue,
Griffith NSW 2680
Australia

Tel: +61 (0)2 6969 7860

South Coast

PO Box 5110
Broulee NSW 2536
Australia

Tel: +61 0437 437 777

Orange

Unit 3/2 Gateway Cres
Orange NSW 2800
Australia

Tel: +61 (0)2 6362 2144

Dubbo

Suite 3 Lvl 1 47-59 Wingewarra Street
Dubbo NSW 2830
Australia

Tel: +61 (0)2 6881 8104

Wagga Wagga

11 Forsyth St
Wagga Wagga NSW 2650
Australia

Tel: +61 (0)2 6932 9730

Canberra

Unit 17-18, Level 1 The Fringe
24 Iron Knob Street
Fyshwick, ACT, 2609

Tel: +61 (0)2 6242 2400

QLD

Sunshine Coast

Level 1, 43 Plaza Parade
Maroochydore QLD 4558
Australia

Tel: +61 (0)7 5459 4200

Bundaberg

7 Takalvan Street
Bundaberg QLD 4670
Australia

Tel: +61 (0)7 4155 4300

Maryborough

125 Bazaar Street
Maryborough QLD 4650
Australia

Tel: +61 (0)7 4121 2209

Toowoomba

Level 5, 10 Russell street
Toowoomba QLD 4350
Australia

Postal Address

PO Box 111
Toowoomba, QLD, 4350

Tel: +61 (0)7 4637 5111

Gold Coast

Level 2, Oracle East, 3 Oracle Blvd
Broadbeach 4218
Australia

Tel: +61 (0)7 5561 2000

Townsville

9 Martinez Avenue The Lakes
Townsville QLD 4870
Australia

Tel: +61 (0)7 4729 2111

Cairns

Level 1, 232 Mulgrave Road
Cairns QLD 4870
Australia

Tel: +61 (0)7 4050 0800

Mackay

Level 3, Suite 3, 123 Victoria Street
Mackay QLD 4740
Australia

Tel: +61 (0)7 4953 5353

Rockhampton

110 Victoria Pde
Rockhampton QLD 4702
Australia

Tel: +61 (0)7 4923 5300

Gladstone

65 Central Lane
Gladstone QLD 4740
Australia

Tel: +61 (0)7 4972 2777

Mount Isa

67 West Street
Mount Isa QLD 4825
Australia

Tel: +61 (0)7 4744 9377

Hervey Bay

Suite 17 Signature Building
19-21 Torquay Road
Hervey Bay QLD 4655
Australia

VIC

Border Media Centre

Lvl 1-540 Swift Street
Albury NSW 2640
Australia

Tel: +61 (0)2 6022 4600

Goulburn Valley Media Centre

625 Wyndham Street
Shepparton VIC 3630
Australia

Tel: +61 (0)3 5831 3288

Bendigo

PO Box 888, Bendigo VIC 3552
Bendigo VIC 3550
Australia

Tel: +61 (0)3 5430 2888

Ballarat

Suite 20
106-110 Lydiard Street South
Ballarat VIC 3550
Australia

Tel: +61 (0)3 5333 4888

Melbourne Direct

Suite 20, 106-110 Lydiard Street
South Ballarat VIC 3350
Australia

Tel: +61 (0)3 5329 1444

Mildura

6/739 Fifteenth Street
Mildura VIC 3500
Australia

Tel: +61 (0) 3 5023 0231

Gippsland

2/ 55-59 Grey Street
Traralgon VIC 3550
Australia

Tel: +61 (0)3 5177 1210

Gippsland

31 Warragul – Korumburra Road
Warragul VIC 3820
Australia

Tel: +61 (0)3 5622 2535

TAS

Hobart

2 Melville Street
Hobart TAS 7000
Australia

Tel: +61 (0)3 6281 7500

Launceston

36 Watchorn Street
Launceston TAS 7250
Australia

Tel: +61 (0)3 6345 7777

SA

Port Pirie

76 Wandearah Road
Port Pirie SA 5540
Australia

Tel: +61 (0)8 8638 3400

Port Lincoln

79 Mortlock Terrace
Port Lincoln SA 5606
Australia

Tel: +61 (0)8 8621 2500

Whyalla

60 Playford Avenue
Whyalla SA 5600
Australia

Tel: +61 (0)8 8640 3900

Port Augusta

31 Flinders Terrace
Port Augusta, SA 5700
Australia

Tel: +61 (0)8 8642 7110

Broken Hill

Rocky Hill
Broken Hill NSW 2880
Australia

Tel: +61 (0)8 8080 2000

Mt Gambier

46 Commercial Street West
Mount Gambier SA 5290
Australia

Tel: +61 (0)8 8725 5155

NT

Darwin

Suite 5-90 Ross Smith Avenue
Fannie Bay NT 0820
Australia

Tel: +61 (0)8 8941 5777

Alice Springs

Tenancy 2, Level 1, Anangu House
44 Bath Street
Alice Springs NT 0870
Australia

Tel: +61 (0)8 8958 2777

WA

Albany

171 York Street
Albany WA 6330
Australia

Postal address

PO Box 5293 Albany WA 6330

Tel: +61 (0)8 9842 2783

Bunbury

1 Spencer Street
Bunbury WA 6230
Australia

Postal address

PO Box 148 Bunbury WA 6231

Tel: +61 (0)8 9726 5555

Busselton

Unit 2, 25 Queen Street
Busselton WA 6280
Australia

Tel: +61 (0)8 9754 2200

Esperance

8-10 William Street
Esperance WA 6450
Australia

Postal address

PO Box 527 Esperance WA 6450

Tel: +61 (0)8 9071 2747

Kalgoorlie

89 Egan Street
Kalgoorlie WA 6430
Australia

Postal address

PO Box 10067 Kalgoorlie WA 6430

Tel: +61 (0)8 9021 2666

Katanning

5/122 Clive Street
Katanning WA 6317
Australia

Postal address

PO Box 216 Narrogin WA 6312

Tel: +61 (0)8 9881 4000

Merredin

1 George Street
Merredin WA 6415
Australia

Postal address

PO Box 264 Merredin WA 6415

Tel: +61 (0)8 9041 3333

Narrogin

19 Fortune Street
Narrogin WA 6312
Australia

Postal address

PO Box 216 Narrogin WA 6312

Tel: +61 (0)8 9881 4000

Northam

110 Fitzgerald Street,
Northam, WA, 6401
Australia

Postal address

PO Box 256 Northam WA 6401

Tel: +61 (0)8 9622 2777

Other Contact Details

Financial information

For Southern Cross Media Group Limited shareholder enquiries, please contact Computershare Investor Services on 1300 766 272 (within Australia) or +61 3 9473 2500 (outside Australia).

TV Viewer Feedback

The Commercial Television Industry Code of Practice regulates program content on commercial free-to-air television, including:

  • program classification;
  • accuracy, fairness and respect for privacy in news and current affairs;
  • non-program time on television; and
  • placement of commercials and program promotions.

We value audience feedback as an important way of keeping in touch with community opinion.

The Code of Practice sets out a formal complaints process for matters covered by the Code of Practice.

If you believe Southern Cross Austereo has acted contrary to the Code of Practice you should contact us. If you wish the station to reply formally you should follow the guide below.

By Mail:

The Complaints Officer, PO Box 637, Fyshwick ACT 2609

By Electronic Form:

www.freetv.com.au

Your complaint should include:

  • Your name, address, and telephone number
  • Name of program, advertiser/product or program promoted
  • The station on which you saw or heard the program/advertisement
  • The date and time you saw or heard it
  • Reasons for your concerns

Complaints about the content of an advertisement should be directed to Advertising Standards Bureau: www.adstandards.com.au

Southern Cross Austereo will provide a substantive written response to all written complaints about matters covered by the Code. Electronic Mail is not considered as a formal written complaint unless it is submitted via the Free TV Australia website using the form provided.

If you would like more information about the complaints process you can obtain a copy of the Code by downloading it from the FreeTV website or by writing to:

FreeTV Australia,
44 Avenue Road,
Mosman, NSW, 2088